Global Event Management worked on a very exciting new project at the Dubai International Aiport (DXB) in Feb 2016.
The project was to facilitate a public trial day at Terminal 3 and Terminal 1 to test the new Concourse D. The trial day had over 2500 attendees which saw them arrive between 8am and 11am to check in as if they were going to catch a real flight.
GEM organised and built the whole check-in hall with 10 check-in desks and TV screens to show a 6-minute video, employed a team of over 40 check-in attendants and hostesses through our sister company, Premiere Hostess, and then organised 6 coaches to transport the guests between the terminals.
All trial attendees were given a trial pack and a scenario which they had to follow when they got through to Terminal 1.
At the end of the trial each guest was given a goody bag and feedback form so that we were able to analyse their experiences within the new concourse.